Application Officer

Job Description

• Act as first-line support for all application issues.
• Document all operational procedures and keep the departmental operating instructions updated at all times.
• Maintain a Knowledge base of all known application issues.
• Referring students to specific program directors for additional information.
• Communicate with applicants about their application status, including acceptance/rejection.

Job Specification

• Bachelor's degree with minimum 1 Years experience in putting forward applications to education providers.
• Must be computer literate and able to use software.
• Warm personality with presentation skills and strong communication skills.
• Good IT Skills (Internet and Email).
• Able to check and verify details minutely.
• Great verbal and written communication skills in English.
• Should possess problem solving skills.
• Good customer service and positive attitude towards applicants and work.